Tuesday 3 December 2019

Not even the glimmer of an apology.

As a follow up, yes, someone did turn up to "look" at the leaking ceiling. He only came up to my shoulders so my idea of having a step ladder was handy (no, he never identified himself but had his council jacket on).

I showed him the bathroom ceiling and he looked and told me "yeah, that's water coming through". I was greatly relieved at that point as I had thought I had ectoplasm leaking in. That was sarcasm.  He had no idea why a water blister (water building up between the wall and paint) had formed twice but told me "We'll keep an eye on that"....how??

He then told me that he had to go back to his van to get a ladder -I pointed to the one leaning against the wall under the attic door...he then had no torch but luckily I did.  He got to the top of the steps and shone the torch over the interior above where the water was coming in. "Looks dry and damp free" he told me.  As he had not entered the attic nor felt the roof I had my doubts.

He then said "You're supposed to have a hole in your roof -looks okay"  and so I told him to turn to the right and look up. "Oh. Right"  He saw the gap along the roof ridge.

he then went out -I took the step ladder in case and he decided he needed to check the guttering so "good call" on my part :-) I was told the guttering was clogged up and the water was spilling back into the house causing the leak.  He told me he would get someone out to clear the gutters -something I normally do every year since the council does not bother now. "I'll book it for beginning of next week. I'll also have a roofer call around to check that gap"

Off he went.

Two weeks later and I have cleared the guttering.  Absolutely no one has called around and the repairs people could not talk with me on the phone as they "only deal with emergencies".

I wonder whether a report was made or, like all the others, including the alleged past surveys, all have vanished from the record?

So there you go....oh, the council DID contact me again by phone but the individual did not identify themselves ("we don't have to give out that information for personal security") but wanted to warn me about my excessively loud music. After chattering on about the tenancy agreement (which the council NEVER upholds its end on) I asked if I might now speak?  I explained that the person she wanted lived in the property in front of mine -the music goes with the drinking and heavy pot smoking.  Name? What address number?  I have no idea but I said "They own the property -its not council" to which all interest was lost "Oh. Then that is out of our hands" and that was it. Not even the glimmer of an apology.

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